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Online Instruction
How do I change my password?
What if I forget my password?
What if I am using America Online or CompuServe
as my Internet provider?
How do I set up my Browser for Northeast Online Classes?
How do I navigate through Northeast Online?
What if I am trying to access Northeast
Online from behind a firewall?
What is the home page of a Northeast Online
Class?
What are the online tools and resources?
What are the communication Tools?
What are the course module tools?
What are the student tools?
How is a Northeast Online class structured?
What are the course module components?
How do I print content from the course module
components?
How do I send course correspondence (e-mail)
messages?
What software do I use to prepare assignments?
Why do the messages in my inbox disappear
after I've read them?
Is there a way I can organize my messages?
How do I access Chat?
How do I change my password?
From the myWebCT screen, select the "Change Password"
option at the top of the page. A new window will open with
text boxes for you to type the old password, the new password,
and confirm the new password. When finished, press "Update
Password". If you change the password, YOU must
remember it. Your instructor or support people will not
be able to help you if you forget it.
What if I forget my password?
If you forget your password, click the "I forgot
my password" link on the login page. Enter your WebCT
User Name, and WebCT will e-mail your password to you at
the amyl address you provided when you created your account.
If you forgot both your user name and password, there is
a link to allow you to enter your amyl address for the account
and they will amyl your information to you.
What if I am using America Online
or CompuServe as my Internet provider?
If you are using AOL 3.0/4.0 built in browser or the
CompuServe 3.0 Client then you will experience difficulty
accessing Northeast Online.
Download and install a copy of Netscape Navigator 4.X,
Netscape Communicator 4.X or Internet Explorer 4.X.
Log into your AOL or CompuServe account. Minimize the
AOL or CompuServe client.
Start your external browser and access the Northeast Online
course site.
How do I set up my browser for Northeast
Online Classes?
Your web browser will often display a cached copy of
a document (i.e. a previous version which has been stored
locally on your computer). We recommend that you set your
browser to load from the Northeast Online web site every time
you visit your course.
Internet Explorer 4.X
Select view.
Select Internet Options, then General.
In the section titled Temporary Internet Files,
press the Settings button.
Check Every visit to the page.
Netscape Navigator 4.X and Netscape Communicator 4.X
Select Edit then Preferences.
Under Category, expand Advanced by clicking
on the +.
Select Cache. In the section where it asks about
comparing the cached document to the network document, check
Every time.
Because Northeast Online uses Java scripting to display
Course Content and the Course Communication Tools, Java
must be enabled in your browser.
How do I navigate through Northeast
Online?
| All Navigation Buttons |
We recommend that you do not use
your browser back or forward features to navigate
through your course, but use the internal navigation
tools available through Northeast Online. |
| Home |
Returns you to the course home page. |
| Retrace |
Takes you to the last page visited. |
| Pg back |
Takes you to the previous page from
the page you are in at the course. |
| Contents |
Allows access to the index of the course
content. |
| Refresh |
Refreshes the lower frame to display
the current page of content. Returns to the learning
material after visiting a tool (self-test, conference,
glossary). |
| Pg. fwd |
Takes you to the next page from the
page you are in at the course. |
We recommend that you do not use your browser back
or forward features to navigate through your course, but
use the internal navigation tools available through Northeast
Online.
What if I am trying to access Northeast
Online from behind a firewall?
If you are accessing your course from a location that
has a firewall you may have some problems accessing Northeast
Online. Contact your company's IT (Information Technology)
department and discuss the issue with
them. Make sure you have any problems solved before you
take the course if you plan to access it from work.
What is the home page of a Northeast
Online Class?
The first page you see after you log into your course
is the Home Page. The Home Page contains eight tool icons.
Five of these icons allow immediate access to important
course components. Clustered under the other three icons
are additional tools that you may use as a Northeast Online
student. The Home Page is also used to display important
announcements about the course.
What are the online tools and
resources?
| Course Modules |
The Gateway to the course modules. Allows
access to the index of course content. |
| Communication Tools |
Leads you to the course correspondence
(e-mail), course conference (discussion), course chat
and whiteboard. |
| Quizzes & Assignment
|
Clicking on the Quiz icon will take
you to the quiz/test home page All the quizzes and
tests are listed. |
| Student Tools |
The entrance to gradebook, student presentations,
and password. |
| Course Syllabus |
Contains hyperlinked information pertaining
to the course. Includes student and instructor responsibilities
and links to other student resources. |
| Course Calendar |
Assignment due dates, test dates, a
course module schedule, and other important dates
are shown in a convenient calendar format. You can
add private entries to the calendar (visible only
to yourself). A list of new events pops up when you
access the calendar informing you of all the new entries. |
| Resume Session |
The Resume Session tool brings you back
to the last course module page that you viewed. A
handy tool, use it to pick up where you left off the
last time you logged into the class. |
What are the communication Tools?
| Chat |
Provides real time "text"
conversations with other class members. |
| Course Correspondence |
Course e-mail that allows students to
send private e-mail message to anybody or everyone
enrolled in the class. Using the attachment function
allows for the exchange of assignments and projects
between faculty and student. It is not a global Internet
e-mail service. |
| Whiteboard |
Allows for real time sharing of images,
text, and ideas using drawing tools. |
| Course Conference |
The Course Conference (Bulletin Board)
provides forums that allow for group discussions about
posted questions or sharing ideas about projects and
assignments. |
What are the course module tools?
| Search Content |
Allows you to search the whole course
content for a particular keyword. |
| Glossary |
Provides a definition of terms used
within the course. If the instructor has not provided
content for the glossary, none will appear. |
| Course Conference |
Forums within the class correspondence
allow for group discussion about posted questions
or sharing ideas about projects and assignments. |
| Course Correspondence |
Course only e-mail that allows students
to send private e-mail message to anybody or everyone
enrolled in the class. Using the attachment function
allows for the exchange of assignments and projects
between faculty and student. It is not a global Internet
e-mail service. |
| Self Test |
Provides a true/false quiz to assess
your prerequisite knowledge of the material contained
in the textbook. |
| Audio |
Provides access to audio files that
the instructor has associated with the learning activity. |
| Movie |
Clicking on the movie icon lists the
video files the instructor has associated with the
learning activity. |
| My Notes |
Allows you to make personal annotations
for a particular page. These notes are only visible
to you. |
What are the student tools?
| Drop Box |
Allows you to access, download, and
submit assignments. |
| Gradebook |
Allows you to review your test and quiz
grades. |
| Student Presentation |
The Presentation tool lets you view
other students' presentation as well as prepare your
own. |
| Compile for Printing |
Allows you to select pages from the
course content to print. |
| Password |
Allows you to change your Northeast
Online password. |
How is a Northeast Online class
structured?
Your course is composed of Course Modules. To access
your course content, click on the Course Modules icon
from the home page. You will now see a list of all course
content modules.
Click on the right blue arrow to expand a module to see
the module components
Click on the blue down arrow to compress a module to show
only the course module heading. If there is no arrow next
to the heading, there are no sub-components for this topic
What are the course module components?
Each module is composed of six standard components. These
are:
Objectives: The objectives build upon basic concepts
and knowledge derived from the content in the textbook.
They are focused on application and problem solving and
require you to address real life situations, make important
critical thinking decisions and communicate new concepts
in meaningful ways.
Readiness Assessment Quiz: The Readiness Assessment
Quiz is a true false quiz to assess your pre requisite knowledge
of the material contained in the textbook.
Learning Activities Overview: The learning activity
overview page is a bridge from the text to the online activities
and provides an advanced organizer for the learning to come.
Learning Activities Segment: The learning activities
creates a bridge from basic concepts and understanding to
application and critical thinking. The activities expand
on the basic concepts explored in the textbook, relate concepts
in a new way, apply models to decision-making, or require
analysis, evaluation, reflection, and action.
Homework Assignment: Details further work you should
perform off-line as part of the total course of instruction.
How do I print content from the
course module components?
Use the course compile tool to select the pages to print
How do I send course correspondence
(e-mail) message?
Open Course Correspondence and click on the compose button.
In the Send to: box, type the login id name of
the receiver. If you don't know their login id, click on
the Browse button and you will see a list of the
names and login id's of all the participants in your class,
click on the one you want.
To send messages to more than one person, hold down the
ctrl key and click on the desired names. Type the
subject of the e-mail in the Subject: line. Type
your message in the text box.
When you are done, click on the Send button. A
copy of the message will automatically be sent to your Outbox
folder.
Click on the Help button in Course Correspondence
for more details.
What software do I use to prepare
assignments?
Microsoft Word 95 or Higher is the recommended software
to use for your assignments.
It is strongly suggested that you create a folder on your
hard drive and save all assignments to this folder before
sending attachments to your instructor. It is also suggested
that you save your assignments on a disk.
Save files in a Word 97 or 95 .doc format. If software
doesn't allow this, then save files in a Rich Text Format
(RTF). Be aware that the more complicated the document
(tables, graphs,etc.) and the more "distant" from a true
Windows 95/98 application, the software application used
to create the document is, the less likely the attached
document will maintain it's proper formatting.
Why do the messages in my inbox
disappear after I've read them?
The mail is still in your inbox, even though you may
not be able to see it. Click on Show All on the menu on
the left-hand side of your screen. All of your inbox messages
will then appear.
How do I forward messages to my
Instructor?
Follow the same steps to send a message , but click
on your Instructors in the Browse menu.
How do I forward messages I have
already sent?
When you send messages, copies of your sent messages will go directly
to your outbox. To find your outbox, click on Course Correspondence on the
home page
On the menu that is on the left-hand side of your screen,
click Folders. Click on Outbox.
Click on the message you would like to forward. At the
menu at the top of the message, click Forward. Click Browse
to find the name of the person to whom you wish to forward
the message. Click Send.
How do I open an e-mail attachment?
When you receive a message with an attachment,
the word Attachments will appear at the top of the
message when you open it.
Double click on Attachments, and a dialogue box
will appear that will ask what you want to do with the file.
If you want to save it and view it later, select Save
to Disk (remember where you save it!) and click on OK.
If you want to view It immediately, select Open
it and click on OK.
Is there a way I can organize my
messages?
You can create new folders in Course Correspondence.
For example you could create a folders for Homework and Assignments.
From the course home page, click on Course Correspondence.
Click on Folders from the menu on the left-hand side of your
screen. All your current folders will be listed on the right.
Click on New Folder on the menu at the top of your screen.
Type in the name of your new folder and click Continue.
Repeat the direction to create as many folders as you need.
To move a message into a folder, click on the selection box
next to the message and then click on Move on the menu at
the left-hand side of the screen.
When the next screen pops up, select the folder you wish
to move the message to and click on Move
How do I access Chat?
If your Instructor chooses to use this feature then
information will be provided.
Downloads
I registered for an online class.doc
login to Online Course.doc
Succeeding in Online Courses.doc
Welcome Letter.doc
More Information
Online Technology Support
(402) 844-7135
helpdesk@northeast.edu
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